Make the most of your installation


Customer Services

To help the customer make the most out of SimCorp Dimension, we link a Service Agreement to our advanced financial product. It is SimCorp’s intention not only to provide a software solution, but also to provide extensive service when the customer is in production with SimCorp Dimension.

Customer Service Units

To fulfil this obligation, our highly skilled Customer Services consultants help customers make the most of their SimCorp Dimension installation. All consultants have in-depth knowledge of application software and the financial industry.

Structured Support Process

A structured communication process ensures existing customers high-quality service and the right solution with minimum customer effort.

Customer Portal

Log onto our Customer Portal, and you will be able to contact SimCorp not only during normal working hours, but also 24 hours a day, 7 days a week. Our Customer Portal provides important news about SimCorp Dimension and extensive product documentation.

To enter our Customer Portal follow the link below:
Link to Customer Portal


For more information

If you have questions regarding this or any other subject. Simply follow this link to get transferred to our contact page: Link to contact page